Rescheduling and Cancelling Lessons
Plans change. Clefora makes it straightforward to reschedule or cancel a lesson. Connected parents are automatically notified about changes.
Rescheduling a lesson
Section titled “Rescheduling a lesson”Drag and drop a lesson to a new time slot in the weekly calendar view. Clefora shows a preview as you drag and confirms the move with an undo option.
- Open Calendar in the weekly view.
- Click and drag the lesson block to the desired new time slot.
- Release to confirm the move. A toast notification appears with an Undo button (available for a few seconds).
- Open the lesson from your calendar or the student’s profile.
- Tap Reschedule.
- Pick a new date and start time.
- Tap Reschedule to confirm.
Cancelling a lesson
Section titled “Cancelling a lesson”- Click the lesson on your calendar to open the lesson detail modal.
- Click the more options menu (three dots).
- Select Cancel Lesson.
- Confirm the cancellation.
- Open the lesson.
- Tap Cancel Lesson.
- Select a reason for cancellation (student unavailable, teacher unavailable, holiday, or other).
- Optionally toggle Offer credit for next lesson.
- Confirm the cancellation.
Parent notifications
Section titled “Parent notifications”When a lesson is rescheduled or cancelled, Clefora automatically notifies the connected parent via a push notification and an in-app message. The notification includes:
- The student name.
- The original date and time.
- The new date and time (for reschedules) or a cancellation notice.